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In case you missed anything,
here are our FAQs.
- Dial *844#.
- Select option [3] Send Money.
- Enter [3] Send to Mpesa.
- Then select [2] to choose VOOMA wallet as your source of funds.
- Choose [1] to send to your M-PESA or [2] to another M-PESA number.
- Enter the amount you wish to send.
- Enter your VOOMA PIN.
- Enter [1] to confirm transaction.
- Dial *844#.
- Select option [3] Send Money.
- Enter [2] to choose ‘Bank Transfer’.
- Then select [2] to choose VOOMA wallet as your source of funds.
- Select own or other KCB account.
- Enter account number.
- Enter the amount you wish to send.
- Enter your VOOMA PIN.
- You will receive SMS confirmation.
- Dial *844#.
- Select Send Money.
- Select PesaLink.
- Select account or VOOMA wallet to debit from.
- Select Pay to Person.
- Select Pay to Phone.
- Enter the Mobile Number.
- Enter the Amount.
- Enter your VOOMA PIN.
- You will receive confirmation SMS.
- Open your VOOMA App.
- Select ‘Send Money’ on the home screen.
- Select VOOMA.
- Enter the phone number and amount to send then submit.
- Click ‘proceed’ to confirm transaction.
- Enter your VOOMA PIN.
- Wait for confirmation message.
- Open your VOOMA app.
- Select ‘Send Money’ on the home screen.
- Select M-PESA.
- Select ‘Self’ or ‘Other’.
- Enter phone number and amount to send then submit.
- Click ‘proceed’ to confirm transaction.
- Enter your VOOMA PIN.
- Wait for confirmation message.
- Open your VOOMA app.
- Select ‘Send Money’ on the home screen.
- Select Bank.
- Select ‘other bank(PesaLink)’.
- Select the actual bank from list provided.
- Enter recipient’s account details (Acc. No, Name & Amount) and submit.
- Click ‘proceed’ to confirm transaction.
- Enter your VOOMA PIN.
- Wait for confirmation message.
- Dial *844# and select Payments.
- Select Buy Goods then select VOOMA Till.
- Input VOOMA Till Number from merchant’s ‘Pay with VOOMA’ sticker.
- Enter the Amount.
- Enter your VOOMA PIN.
- You will receive SMS confirmation of successful payment.
- Dial *844#.
- Select [2] Payments.
- Choose option [1] Pay Bills.
- Select [2] to choose your VOOMA wallet as your source of funds.
- Choose your preferred popular biller from the list.
- Enter the Account number.
- Choose the payment mode [1] for full payment or [2] for partial payment.
- Enter the amount.
- Enter your VOOMA pin.
- Enter [1] to confirm transaction.
- Open the VOOMA app.
- Select ‘Buy Goods’ on the home screen.
- Enter the VOOMA Till number and the amount.
- Click on ‘proceed’.
- Enter your VOOMA PIN.
- Wait for confirmation message.
- Open your VOOMA app.
- Select ‘Pay bill’ on the home screen.
- Choose ‘popular bills’.
- Select the preferred biller then enter their account number and submit.
- Click on ‘proceed’ to confirm transaction.
- Enter your VOOMA PIN and select OK.
- Enter the one time authorization code.
- Launch the VOOMA App.
- Select Scan.
- Scan the QR Code from the merchant sticker.
- The App will automatically generate the VOOMA Name and Code.
- Confirm that the name shown on the App matches the details shown on the Merchant sticker.
- Enter Amount and select Submit.
- Confirm merchant payment then proceed.
- Enter your VOOMA PIN.
- You will receive SMS confirmation.
- Dial *844#.
- Select option [3] Send Money.
- Enter [1] Send to VOOMA.
- Then select your linked account or VOOMA Wallet to debit from.
- Enter mobile number.
- Enter the amount and submit.
- Enter your VOOMA PIN.
- You will receive SMS confirmation.
- Dial *844#.
- Select Send Money.
- Select to T-Kash.
- Select account or VOOMA wallet to debit from.
- Select Own Number or Other Number.
- Enter Mobile Number.
- Enter Amount.
- Enter your VOOMA PIN.
- You will receive confirmation SMS.
- Dial *844#.
- Select option [3] Send Money.
- Select PesaLink.
- Then select [2] to choose VOOMA wallet as your source of funds.
- Select Pay to Person.
- Select Pay to Phone/ Pay to Account.
- Select bank category.
- Choose the actual bank.
- Enter the bank account number.
- Enter the amount.
- Enter your VOOMA PIN.
- You will receive SMS confirmation.
- Open your VOOMA app.
- Select ‘Send Money’ on the home screen.
- Select Bank.
- Choose ‘KCB’.
- Enter recipient’s account details (Acc. No, Name & Amount) then submit.
- Click ‘proceed’ to confirm transaction.
- Enter your VOOMA PIN.
- Wait for confirmation message.
- Open your VOOMA app.
- Select ‘Send Money’ on the home screen.
- Select Bank.
- Select ‘Mobile(PesaLink)’.
- Select/Enter phone number.
- Enter purpose of transfer then enter amount.
- Click submit.
- Enter your VOOMA PIN.
- Wait for confirmation message.
- Dial *844# and select Payments.
- Select Pay Bill then select your linked account or VOOMA wallet to debit from.
- Select your preferred biller.
- Enter account or Pay Bill number and submit.
- Confirm either full payment, partial or overpay.
- Enter your VOOMA PIN.
- You will receive SMS confirmation of successful payment.
- Dial *844#.
- Enter [2] to select Payments.
- Choose option [3] To Pay School fees.
- Choose [2] for VOOMA wallet as your source of funds.
- Select [1] School Pay bill Number.
- Enter the School Pay bill Number and the Student Reference Number.
- Enter the amount you wish to pay.
- Enter your VOOMA PIN.
- Choose [1] to confirm transaction.
- Open your VOOMA app.
- Select ‘Pay bill’ on the home screen.
- Select ‘VOOMA pay’.
- Enter the Pay bill number, Account number and amount then submit.
- Click on ‘proceed’ to confirm transaction.
- Enter your VOOMA PIN.
- Wait for confirmation message.
- Open the VOOMA app.
- Click on the top left menu icon.
- On the Side menu, select ‘Lipa Karo’.
- Search Preferred school or enter the Pay bill number.
- Enter the Student Admission Number and amount to pay.
- Click on ‘proceed’ to confirm transaction.
- Enter your VOOMA PIN.
- Wait for the confirmation message.
