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In case you missed anything,
here are our FAQs.
• Receive payments.
• Deposit funds into your merchant till at any Vooma agent location countrywide.
• Utility payments.
• Till to Till payments.
• Airtime purchase.
• Withdraw funds to bank account.
• Withdraw funds from a KCB Bank agent.
• Access to merchant loans based on cash flows to your till or through your KCB account.
Maximum transactions – No Limit.
Maximum value per day individual merchant – KShs. 250,000.
SME, and Large Businesses – KShs. 100,000,000.
• KPLC Prepaid & Postpaid.
• DStv.
• GOtv.
• JamboJet.
• NHIF Individual & Corporate.
• Nairobi Water.
• Star Times.
• Nyeri Water.
• ZUKU (Phone, Satellite and Triple pay).
• KCB Insurance Agency.
• Jumia.
• Kilimall.
• Dial *844#.
• Select Reverse Transaction.
• Enter Original Transaction ID.
• Confirm details of reversal.
• Enter Operator ID.
• Enter Operator PIN.
• You will receive a notification on reversal processing.
• You will receive an SMS on reversal confirmation.
